1. Who We Are
Solid Custom Builds Corporation ("Solid Custom Builds", "we", "our", or "us") is a California-licensed general contractor (CSLB License #1096728) operating in Los Angeles and Orange County. This Privacy Policy explains how we collect, use, and protect personal information you provide through this website.
2. Information We Collect
- Contact details you submit through forms — name, phone number, email, and project address.
- Project information you share — scope, budget range, timeline, and any documents or photos you attach.
- Technical data automatically collected when you visit, such as IP address, browser type, device, referring page, and pages viewed. We use this for security and to improve the site.
3. How We Use Your Information
- To respond to inquiries, schedule site walks, and prepare estimates.
- To coordinate project communication, scheduling, and documentation.
- To meet legal, tax, accounting, and insurance recordkeeping obligations.
- To improve our website performance, content, and security.
4. How We Share Information
We do not sell your personal information. We share information only with parties needed to perform work you have engaged us for — for example, architects, engineers, subcontractors, permitting agencies, and your insurance carrier when applicable — and with service providers who help us run our business (hosting, email, analytics) under appropriate confidentiality terms. We may disclose information when required by law.
5. Cookies & Analytics
Our website may use cookies and standard analytics tools to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some features.
6. Data Retention
We retain personal information only as long as needed to provide services you requested, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your California Privacy Rights
California residents have the right to request access to, correction of, or deletion of their personal information, and to opt out of any sale or sharing of personal information for cross-context behavioral advertising. We do not sell personal information. To exercise any of these rights, contact us using the information below.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date below shows when it was last revised. Material changes will be posted on this page.
11. Contact Us
Questions about this Privacy Policy? Contact:
Solid Custom Builds Corporation
Attn: Jorge Ramos
Phone: 323-336-5446
Email: info@solidcustombuilds.com
